Terms of service

TERMS AND CONDITIONS
Last updated: January 01, 2025

AGREEMENT TO OUR LEGAL TERMS

Welcome to Artham e Retail Pvt Ltd ("Company," "we," "us," or "our"), operating under the brand Farmgokart. These Terms and Conditions ("Terms") govern your use of our website https://www.farmgokart.com (the "Site"), mobile applications, and other related services (collectively, the "Services").

By accessing and using our Services, you agree to comply with these Terms. If you do not agree with these Terms, please discontinue use immediately.

For any inquiries, you can contact us at:
📍 Business Address: 92/203 Gokhle Marg, Agarwal Farm, Mansarovar, Jaipur 302020
📧 Email: farmgokart@gmail.com
📞 Phone: +91-8306-665-536

1. OUR SERVICES

Our Services provide customers with home gardening solutions, including vegetable seeds, flower seeds, and gardening tools. We do not guarantee the availability of products at all times, and product descriptions may change.

2. INTELLECTUAL PROPERTY RIGHTS

All content, logos, images, and trademarks on our Services belong to Artham e Retail Pvt Ltd and are protected under applicable intellectual property laws. Unauthorized use, reproduction, or modification of our content is strictly prohibited.

3. USER RESPONSIBILITIES

By using our Services, you agree that:
✔ You are at least 18 years old or have parental consent.
✔ You will not engage in fraudulent activities or misuse our Services.
✔ You will provide accurate and up-to-date information when required.
✔ You will not attempt to hack, disrupt, or manipulate our website.

4. USER ACCOUNTS

  • You may be required to create an account to use certain features of our Services.

  • You are responsible for maintaining the confidentiality of your login credentials.

  • We reserve the right to terminate accounts found violating our Terms.

5. PRODUCT PURCHASE & PAYMENTS

We accept payments via Credit/Debit Cards, UPI, Net Banking, and Wallets. By making a purchase, you agree that:

  • Prices are subject to change without notice.

  • Orders are confirmed only upon successful payment.

  • In case of payment failure, retry using another method or contact customer support.

6. SHIPPING & DELIVERY

🚚 Delivery Time: 3-7 business days depending on location.
📍 Serviceable Areas: Pan India (Limited locations may have restrictions).
🚨 Delays: We are not responsible for shipping delays due to unforeseen circumstances.

7. RETURN & REFUND POLICY

If you receive damaged, defective, or incorrect products, you may request a return within 7 days of delivery.

✅ Eligible for Return:

  • Unopened and unused products.

  • Products with original packaging intact.

❌ Not Eligible for Return:

  • Opened or used products.

  • Perishable items such as live plants.

💰 Refund Processing: Refunds (if applicable) will be processed within 7-10 working days after inspection of the returned item.

8. PROHIBITED ACTIVITIES

By using our Services, you agree NOT to:
❌ Use false information to make purchases.
❌ Engage in abusive, threatening, or illegal activities.
❌ Copy, modify, or distribute our content without permission.
❌ Use our platform for fraudulent transactions.

9. DISCLAIMER

Our products are intended for personal gardening purposes only. We do not guarantee specific plant growth results as environmental factors may vary.

10. LIABILITY LIMITATION

To the maximum extent permitted by law, Farmgokart shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

  • Incorrect usage of products.

  • Technical errors on the website.

  • Delayed or failed deliveries beyond our control.

11. MODIFICATIONS & UPDATES

We reserve the right to modify these Terms at any time. Updates will be posted on this page with the revised "Last Updated" date.

12. GOVERNING LAW & DISPUTE RESOLUTION

These Terms are governed by the laws of India. Any disputes will be handled through negotiation first. If unresolved, they shall be settled in the courts of Jaipur, Rajasthan.

13. CONTACT US

For any questions about these Terms, reach out to us:
📧 Email: farmgokart@gmail.com
📞 Phone: +91-8306-665-536
📍 Address: 92/203 Gokhle Marg, Agarwal Farm, Mansarovar, Jaipur 302020

By continuing to use our Services, you acknowledge and agree to these Terms. Thank you for shopping at Farmgokart! 🌱